Privacy Information

Citavi does not send any user- or computer-specific data over the Internet. Specifically, the following communication occurs:

The Citavi support team might ask you to send a log file if you are experiencing an error. The protocol is created with the Gibraltar software. On the website you can find a free program that lets you view the contents of the log file before you send it to the Citavi support team. Change the file ending from ".zip" to ".glp" before opening it in the Gibraltar viewer.