Creating a Log File in Citavi DBServer Manager upon Starting

Some errors may occur when starting the program. These types of errors will not appearin activity logs started within the running program. In this case, the Citavi Support team may ask you to create a log file. Here's how to enable logging for Citavi DBServer Manager:

  1. Close Citavi DBServer Manager.
  2. Open the Citavi program folder: C:\Program Files (x86)\Citavi 6\bin.
  3. Right-click Citavi DBServer Manager.exe. From the shortcut menu, select Send to > Desktop (create shortcut).
  4. Right-click the shortcut and then click Properties.
  5. Switch to the Shortcut tab.
  6. In the Target field, place the insertion point at the very end of the field after the closing quotation mark. Type a space and then /log and then click OK to finish:
  7. Double-click the shortcut to start Citavi DBServer Manager.
  8. Perform the steps that led to the error.
  9. Close Citavi DBServer Manager.
  10. Open Windows Explorer and enter the following path: %localappdata%\Swiss Academic Software\Citavi 6\Log.
  11. Send the dbserver.log file to the Citavi Support team.