Repairing the installation

The following problems can be easily fixed by repairing the Citavi installation:

• The Citavi Word Add-In is out-of-dateYou can check to see if this is the case by comparing the version number of the Word Add-In with the version number of Citavi.
  You can check to see if this is the case by comparing the the Word Add-In version number with the Citavi version number.
  The Word Add-In version number can be found in Word on the Citavi ribbon, by clicking About. The version number of Citavi can be found by opening a Citavi project and clicking Help > About.
• The Citavi Word Add-In is either disabled or does not appear.
  This can happen if you install a newer version of Office or install Office after installing Citavi.
• The Picker for Acrobat does not appear
  This can happen if you installed the Picker for an older version of Acrobat and later install a newer version.

Repairing the installation of Citavi has no effect on your Citavi projects, Word documents created with the Word Add-In, or your license key.

Repairing Citavi

1. Close all programs (Citavi, Word, browsers, Acrobat, Outlook, Windows Explorer, etc.).
2. Switch to the Windows Control Panel.
3. Select Uninstall a program.
4. Select Citavi 6.
5. Click Change.
6. The Citavi 6 Setup Assistant starts. Click Next.
7. Select Repair and then click Next to begin the repair process.