Repairing the installation
The following problems can be easily fixed by repairing the Citavi installation:
▪The Citavi Word Add-In is out-of-date
You can check to see if this is the case by comparing the the Word Add-In version number with the Citavi version number.
The Word Add-In version number can be found in Word on the Citavi ribbon, by clicking About. The version number of Citavi can be found by opening a Citavi project and clicking Help > About.
▪The Citavi Word Add-In is either disabled or does not appear.
This can happen if you install a newer version of Office or install Office after installing Citavi.
▪The Picker for Acrobat does not appear
This can happen if you installed the Picker for an older version of Acrobat and later install a newer version.
Repairing the installation of Citavi has no effect on your Citavi projects, Word documents created with the Word Add-In, or your license key.
1.Close all programs (Citavi, Word, browsers, Acrobat, Outlook, Windows Explorer, etc.).
2.Switch to the Windows Control Panel.
3.Select Uninstall a program.
4.Select Citavi 6.
6.The Citavi 6 Setup Assistant starts. Click Next.
7.Select Repair and then click Next to begin the repair process.