Ending a Running Word Process
Citavi's Word Add-In cannot be installed if a Word process is running in the background while Citavi is being installed. Here's how you can fix the problem:
End all running Word processes
End Word if it is still appearing in the Windows taskbar.
Open the Windows Task Manager: Ctrl+Alt+Delete
Search for the Microsoft Word process.
Select the entry, and click End task.
Reinstall the Citavi Word Add-In
- Switch to the Windows Control Panel.
- Click Programs and Features.
- Click Citavi [version number].
- Click Change.
- Click Modify.
- Click the red "x" next to Word Add-In and select This feature will be installed on local hard drive.