Ending a Running Word Process

Citavi's Word Add-In cannot be installed if a Word process is running in the background while Citavi is being installed. Here's how you can fix the problem:

End all running Word processes

End Word if it is still appearing in the Windows taskbar.

Open the Windows Task Manager: Ctrl+Alt+Delete

Search for the Microsoft Word process.

Select the entry, and click End task.

Install the Citavi Word Add-In again

1.Switch to the Windows Control Panel.

2.Click Programs and Features.

3.Click Citavi [version number].

4.Click Change.

5.Click Modify.

6.Click the red "x" next to Word Add-In and select This feature will be installed on local hard drive.