After starting Microsoft Word you do not see the Citavi tab or it is unavailable.

Read on below for solutions to these common problems:


The Word Add-In cannot be loaded if a Word document is visible in the Preview in Windows Explorer or if you're using a format other than .docx.

Select the solution that applies to your situation:

hmtoggle_plus1 Check if the Word Add-In is installed

hmtoggle_plus1 Solution A: End Word Processes Running in the Background

hmtoggle_plus1 Solution B: Uninstall Citavi, Repair Office, Reinstall Citavi

hmtoggle_plus1 Solution C: Enable the Word Add-In