In a company environment, it's especially important to know when a software program connects to the Internet and which data are exchanged when it does so. In this chapter we discuss these details. Please note that the language is technical by necessity. Please use our glossary if necessary.
- News of important program updates appears in the Citavi Welcome Screen. Users may also subscribe to news feeds of their choice.
- In the course of online searches, ISBN searches, and full-text searches, Citavi transmits the search terms (and only the search terms) to the respective servers.
To improve Citavi and correct program errors, we use the Microsoft Azure service Application Insights.
Errors are always tracked in a protocol if they occur inside the Citavi Cloud infrastructure. These protocols never contain personally identifiable information.