• Your Citavi Account
  • What are Citavi Accounts?
  • Managing Your Account
    • Merging Accounts
    • Creating a Citavi Account
    • Deleting Your Account
    • Two-factor Authentication
  • Managing License Keys
    • Obtaining a License
      • Adding a Site License
      • Renewing a Site License
      • Purchasing a License
      • Purchasing an Upgrade
      • Entering a Voucher Code
    • Using Licenses
      • Information for Users
      • Information for Administrators
  • Making Changes to Your Personal Information
    • Adding an Email Address
    • Changing Your Email Address
    • Entering or Changing a Password
    • Adding Ways to Access Your Account
    • Changing Your Profile Image
    • Changing Your Name or Address
  • Support and Feedback
    • Finding Answers
    • Creating an Activity Log
• Questions and Answers
  • Do I Have to Pay for an Account?
  • What Does "My University" Mean?
  • Why Can't I Log in to my Account?
  • Why Don't I See my Site License?
  • How is My Information Handled?
  • Can I Create a Citavi Account with any Email Address?
  • Where is my Confirmation Email?
  • Email not Confirmed in Time?
  • Why Can't I Redeem my Voucher Code?
  • Where Can I Find my License?
  • What Does "Activated Until" Mean?
  • Where Can I Get Assistance?
  • What is Shibboleth?
  • Information for System Administrators

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